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Keep existing item and packing photographs with actual return tracking and seller messages; a file date does not prove parcel contents or refund eligibility.

Keep existing item and packing photographs with actual return tracking and seller messages; a file date does not prove parcel contents or refund eligibility. Keep your original source records together, then date the exact files. It does not prove identity, origin, truth, location, sending, delivery, consent, authorization, completeness, rights, acceptance or outcome.

Try a file locally

Your photos and files stay on your device, so keep them.

EXAMPLE

Item condition when returned

1 Nov 2026

Authority time: 14:02 UTC · example
Bitcoin block time: 14:10 UTC · example
Last checked: 15:02 UTC · example

✓ Dated◆ Permanent

Now keep it safe: three things

Keep your photos and files unedited. The receipt only matches the originals. Put them in an album such as “My records”.
Save this receipt to your camera roll.
Keep the receipt file too. The image is a handy copy; checking needs the file.
Email it to yourself.Email it to myself
Your mail app opens a draft. Attach your receipt image and receipt file. Don’t attach your photos or documents. Timevolt does not send it or know whether it was sent.

Your record, one step at a time.

Your photos and files stay on your device, so keep them.

Local preview: files are fingerprinted here. Notes and progress stay in this browser. Keep downloaded copies; browser storage is not a backup.

1. Item photos0 items

How?

Add the exact original files for this part of the record. Keep them unchanged; a different export or edit has a different fingerprint.

Add photos

Add link and screenshots

Link to recordAdd screenshots

The link is recorded, not fetched or verified.

2. Packed box0 items

How?

Add the exact original files for this part of the record. Keep them unchanged; a different export or edit has a different fingerprint.

Add files

Add link and screenshots

Link to recordAdd screenshots

The link is recorded, not fetched or verified.

3. Write down anything you need to remember0 items

How?

Record the date, time, place and who you spoke to. New notes are saved separately rather than editing an old note.

How to keep notes that hold up

Write it down

New note

By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.

Photo of note

By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.

How to keep notes that hold up

Write notes as soon as you can. Keep the original account rather than replacing it later; the venue decides what weight it gets.

Write it down straight away, on paper or in the box on a step.
Put the date, time and place at the top, and who you spoke to.
Use their words where you can; separate what you saw from what you were told.
Sign or initial a paper note, photograph it and add the photo.
Never edit an old note. Add a new dated entry when something changes. A device save time is not independent time evidence or proof of event order.

Item condition when returned

01 · Keep the exact files

Keep the original files for item condition when returned. Include any existing photos, signed records and source-system exports.

Records to keep: Item photos · Packed box

Item condition when returned

02 · Date the file’s code

Your device fingerprints the selected file or manifest. Dated follows an independent timestamp; Permanent follows Bitcoin anchoring.

An independent time, tied to the exact bytes.

Item condition when returned

03 · Keep the evidence

Keep the original files and complete receipt separately, alongside any existing venue, signature and workflow records.

Keep the originals too. A changed or compressed copy has a different fingerprint.

Try a file. It stays here.

Make a test receipt on this device.

By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.

Choose a file

or drop a file here

Real cases: why the saved copy matters.

Real cases where dated records mattered. We don’t claim a time receipt would have changed the result.

United Kingdom financial complaints · 2025

Keep a consistent record of delivery and return

A buyer said a parcel was turned away, but records showed it was taken in and later sent back. The seller showed a photo of a small empty box and questioned a refund email. The complaint about the card firm's work failed, with no finding of theft or a fake email.

Summarized on Oct 29, 2026

Read the source ›

United Kingdom financial complaints · 2025

Packing photos may leave the lost contents unclear

A customer gave parcel photos, but the lender said a phone return box was empty. The reviewer could not settle what was inside or when loss happened, and kept the loan and credit record unchanged. It still ordered payment for poor follow up.

Summarized on Oct 29, 2026

Read the source ›

Related cases

What courts, schemes and regulators say.

Positions below refer to the cited rule or record type, not endorsement of Timevolt. This service is not represented as an eIDAS qualified timestamp provider. A non-qualified timestamp does not receive the qualified timestamp presumption.

Needs something else · United Kingdom consumer returns overview

GOV.UK trader guidance

Overview distinguishes faulty goods, distance cancellations, permitted shop-like handling and product exceptions.

Existing records only, no legal advice or universal 14 day return rule; in-person change-of-mind and excluded goods differ. Receipt creates no entitlement.

Source summary as of 2026-10-29. Check the current source and applicable local rules.

Read the source

Needs something else · eBay.com platform returns

Current return help

Faulty/damaged/broken return requests require at least one image in the platform flow; actual return and seller policy/guarantee scope still matter.

Specific platform rules, not statutory approval or guarantee every claim qualifies. No external timestamp endorsement.

Source summary as of 2026-10-29. Check the current source and applicable local rules.

Read the source

Needs something else · Shopee Malaysia operator guidance

Return/refund evidence help

Evidence varies by reason; parcel/product/packaging images and return-condition images may be requested. Continuous unboxing video is encouraged for specified reasons.

Recommendation versus requirement kept distinct; opening a receipt does not submit an operator claim or establish condition. Country-specific help.

Source summary as of 2026-10-29. Check the current source and applicable local rules.

Read the source

Other ways to do this

Prices change. Check each provider’s site for current prices and service details.

SnapProof
A camera app with photo and video timestamp features.
Visit site
Handback
Organizes pickup and return photos into reports.
Visit site
eBay return workflow
Provides return case with attached condition images, seller response and tracking.
Visit site

Related workflows.

Proves / Doesn’t prove

Proves

A completed time receipt shows that the exact selected file existed by the independently witnessed time. You can check whether a later copy has the same bytes. It does not establish creation time, authorship, identity, event order, location or the truth of the contents.

Doesn’t prove

It does not prove identity, origin, truth, location, sending, delivery, consent, authorization, completeness, rights, acceptance or outcome.

These are the bounds of a completed proof. The local tester does not establish any time. The chosen court, scheme or regulator decides what to accept.

Questions, answered plainly.

Your file stays on your device. During normal receipt creation, your device sends a randomized code made from its fingerprint, plus encrypted recovery data. It doesn't send the plain fingerprint or the random value that opens the code. Keep the original file and the complete receipt for checking. Privacy Policy.

Does a packed-box photo prove what was inside?

No. The phone decision found photos left uncertainty about whether the phone was returned and what happened in transit.