0 items
How?
Add the exact original files for this part of the record. Keep them unchanged; a different export or edit has a different fingerprint.
Add link and screenshots
The link is recorded, not fetched or verified.
package not received
Have the delivery records ready for your claim.
Package not received — Have the delivery records ready for your claim. Save the carrier’s notice, tracking record, original doorstep photos and your messages to the seller.
Your photos and files stay on your device, so keep them.
EXAMPLE
Delivery photo record
1 Nov 2026
Authority time: 14:02 UTC · example
Bitcoin block time: 14:10 UTC · example
Last checked: 15:02 UTC · example
Bitcoin block time: 14:10 UTC · example
Last checked: 15:02 UTC · example
✓ Dated◆ Permanent
Now keep it safe: three things
- Keep your photos and files unedited. The receipt only matches the originals. Put them in an album such as “My records”.
- Save this receipt to your camera roll.
Keep the receipt file too. The image is a handy copy; checking needs the file.
- Email it to yourself.Email it to myself
Your mail app opens a draft. Attach your receipt image and receipt file. Don’t attach your photos or documents. Timevolt does not send it or know whether it was sent.
Your record, one step at a time.
Your photos and files stay on your device, so keep them.
Local preview: files are fingerprinted here. Notes and progress stay in this browser. Keep downloaded copies; browser storage is not a backup.
0 items
How?
Add the exact original files for this part of the record. Keep them unchanged; a different export or edit has a different fingerprint.
Add link and screenshots
The link is recorded, not fetched or verified.
0 items
How?
Record the date, time, place and who you spoke to. New notes are saved separately rather than editing an old note.
How to keep notes that hold upWrite it down
By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.
By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.
How to keep notes that hold up
Write notes as soon as you can. Keep the original account rather than replacing it later; the venue decides what weight it gets.
- Write it down straight away, on paper or in the box on a step.
- Put the date, time and place at the top, and who you spoke to.
- Use their words where you can; separate what you saw from what you were told.
- Sign or initial a paper note, photograph it and add the photo.
- Never edit an old note. Add a new dated entry when something changes. A device save time is not independent time evidence or proof of event order.
Delivery photo record
Delivery photo record
01 · Keep the exact files
Save the carrier’s notice, tracking record, original doorstep photos and your messages to the seller.
Records to keep: Doorstep photo · Carrier notice
Delivery photo record
02 · Date the file’s code
Your device fingerprints the selected file or manifest. Dated follows an independent timestamp; Permanent follows Bitcoin anchoring.
An independent time, tied to the exact bytes.
Delivery photo record
03 · Keep the evidence
Keep exact copies and use the seller or carrier’s claim process. Retain the acknowledgment of your claim.
Keep the originals too. A changed or compressed copy has a different fingerprint.
Try a file. It stays here.
Make a test receipt on this device.
By making a receipt you agree to the Terms and Privacy Policy. The Bitcoin record is permanent.
or drop a file here
Scope of the cited rule.
For covered US credit-card billing errors, a written notice generally must reach the creditor within 60 days after the first statement showing the error was transmitted. Other payment methods and dispute procedures differ.
As of October 30, 2026.
Read the primary sourceReal cases: why the saved copy matters.
Real cases where dated records mattered. We don’t claim a time receipt would have changed the result.
UK · 2025
A late refund can still leave delay costs
A buyer said a parcel never came, despite courier photos and van tracking. The card firm paid a refund about six months later. A reviewer awarded more for that delay, without ruling on whether the parcel came.
Summarized on Oct 29, 2026
Read the decision ›UK · 2024
A doorstep photo may leave later events unclear
A buyer denied getting a parcel shown at his closed door. The reviewer said the photo was not conclusive, but the bank fairly chose not to seek the money back. A service payment had already been made.
Summarized on Oct 29, 2026
Read the decision ›UK · 2025
Keep proof when you try to cancel
A buyer said she canceled an order and never got it. The reviewer relied on delivery records, no logged cancellation and the long delay in raising it. The complaint failed.
Summarized on Oct 29, 2026
Read the decision ›UK · 2026
Doorstep context can support a delivery record
A buyer said a cleaner had no right to take parcels shown at the open door. The reviewer found delivery to an occupant likely and the seller's response on time. The complaint failed.
Summarized on Oct 29, 2026
Read the decision ›UK · 2026
Opened-parcel photos may not prove arrival condition
A buyer said a parcel arrived empty. The buyer's photos showed it open, while the drop-off record and three earlier matching complaints raised doubts. The bank won the complaint about its choice to stop seeking the money back.
Summarized on Oct 29, 2026
Read the decision ›What courts, schemes and regulators say.
Positions below refer to the cited rule or record type, not endorsement of Timevolt. This service is not represented as an eIDAS qualified timestamp provider. A non-qualified timestamp does not receive the qualified timestamp presumption.
Credit card billing errors (Regulation Z)
12 CFR 1026.13: billing error includes a charge for property not delivered as agreed; written notice within 60 days of the first statement showing it; creditor acknowledges within 30 days and resolves within 2 billing cycles (max 90 days).
The rule sets the deadlines and does not say what kind of evidence a consumer must submit, so a dated record is neither required nor excluded. It does let the creditor be asked for documentary evidence of the debt (1026.13(f)(2)), and it bars requiring a sworn affidavit.
Source summary as of 2026-10-28. Check the current source and applicable local rules.
Read the sourceConsumer Rights Act 2015 s.29
Goods stay at the trader's risk until they come into the consumer's physical possession, unless handed to a carrier the consumer chose.
Sets who bears the risk for non-delivery. It says nothing about evidence formats. A photo is evidence about possession, but the Act does not address it.
Source summary as of 2026-10-28. Check the current source and applicable local rules.
Read the sourceOther ways to do this
Prices change. Check each provider’s site for current prices and service details.
Related workflows.
Proves / Doesn’t prove
Proves
A completed time receipt shows that the exact selected file existed by the independently witnessed time. You can check whether a later copy has the same bytes. It does not establish creation time, authorship, identity, event order, location or the truth of the contents.
Doesn’t prove
It does not prove who took the photos, where or when the scene actually was, that the package was or was not delivered, or who wins the claim.
A dated file cannot establish delivery, non-delivery, location, theft or liability.
These are the bounds of a completed proof. The local tester does not establish any time. The chosen court, scheme or regulator decides what to accept.
Questions, answered plainly.
Your file stays on your device. During normal receipt creation, your device sends a randomized code made from its fingerprint, plus encrypted recovery data. It doesn't send the plain fingerprint or the random value that opens the code. Keep the original file and the complete receipt for checking. Privacy Policy.
My package says delivered but I do not have it. What do I do first?
Search around the door, mailbox and building. Ask neighbors and staff. Look at any delivery photo. Contact the seller and carrier promptly, and follow any delivery-status waiting period they specify without missing a claim or card-dispute deadline.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerHow long do I have to file a claim?
For covered US credit-card billing errors, a written notice generally must reach the creditor within 60 days after the first statement showing the error was transmitted. Other payment methods and dispute procedures differ.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerWhich dates matter for a US credit card dispute?
You must give written notice within 60 days of the first statement showing the charge. The card issuer must acknowledge within 30 days and resolve within two billing cycles, at most 90 days.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerWho is responsible if the parcel is lost in the UK?
Under the Consumer Rights Act 2015 s.29 the goods are at the trader's risk until you or someone you named physically receives them, with an exception for a carrier you chose yourself.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerWhat should I photograph?
Save the carrier’s delivery photo, and photograph your delivery area and any relevant details. If a package later arrives, photograph it before opening. A photo that does not show the package or the location is weak. Also keep the carrier's own photo and notice.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerWill a carrier delivery photo settle it?
Not always. Sellers report photos that showed the wrong house or no parcel, and claims granted despite a photo. Ask the carrier for scan and GPS data too.
Source summary as of October 30, 2026. Check the current source and its scope.
Context for this answerDoes a time receipt prove the package was not delivered?
A completed time receipt shows that the exact selected file existed by the independently witnessed time. You can check whether a later copy has the same bytes. It does not establish creation time, authorship, identity, event order, location or the truth of the contents.
Source summary as of October 30, 2026. Check the current source and its scope.
Are my photos uploaded to Timevolt?
Your file stays on your device. During normal receipt creation, your device sends a randomized code made from its fingerprint, plus encrypted recovery data. It doesn't send the plain fingerprint or the random value that opens the code. Keep the original file and the complete receipt for checking.
Source summary as of October 30, 2026. Check the current source and its scope.
The file tester runs on your device. It does not issue a timestamp or take a payment.
Keep the records you already have.
Keep your original files and any existing official records while the receipt service is being prepared.